Common Agent Failures

Created:2023-10-04 Last Modified:2024-06-24

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#1. Agent Error Due to Significant System Time Rollback

#1.1 Symptoms

Panic appears in the agent logs with the term SystemTimeError.

#1.2 Cause

When the agent calculates the time difference, if the subtracted time is older (resulting in a negative time difference), the unprotected code will report an error.

#1.3 Solution

  • Use ntpd or similar methods to slowly adjust the system time.
  • If making a significant time adjustment, the agent needs to be restarted.